2talk Business Messaging
2talk Business Messaging gives small businesses a simple, professional way to stay connected — with two-way texting, voice calling, and powerful APIs that plug right into their CRM, PBX, and business apps.
Business Messaging Features
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SMS, multi message SMS and Unicode are supported. MMS is not supported.
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Inbound SMS to Business Messaging Numbers are delivered via a webhook.
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Outbound SMS to New Zealand numbers are to be sent to 2talk via Rest API for SMS delivery.
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Business Messaging lines include 2talk VoIP calling and Cloud PBX features
- 3CX Business SMS integration supported
Business Messaging Pricing
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Monthly per Business Messaging Number $8 + GST
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Per SMS $0.12 + GST
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Calling at standard rates for your account
Available to send administrative messages to standard New Zealand numbers only. This service must not be used to send marketing messages. Excludes premium numbers and messages. See https://www.2talk.co.nz/terms-businessmessaging for full terms and conditions.
Business Messaging Setup Guide
Step One: Provision a Business Messaging Number
Please open a support ticket to request for a Business Messaging number to be added to your account.
Note: This service is only available to NZ based customers who have a NZ registered legal entity
Step Two: Obtain API Token & API Endpoint from 2talk
Select View As -> Cloud PBX
Select the Business Messaging Number from the Number Summary Page
SMS will appear as a navigation option in the Cloud PBX Feature Menu, select this option.
API Token: Click “Get Token” to obtain your token, copy and paste as required
SMS Gateway URL: Scroll down the page to obtain the SMS Gateway URL, copy and paste as required.
Step Three: Enable Inbound Messaging
Source your webhook from the business application you are connecting your business messaging number to and then head back to the 2talk portal and paste this webhook into the Webhook URL box in the SMS settings page and click Save
When entering the webhook you can choose the number format for your inbound messages.
Carrier Defined - default
Local format - number format will be set to local format
Country format - number format will be set to country format - eg 64x for NZ