2talk Mobile operates on the 2degrees mobile network. 2degrees have announced that they will be shutting down their 3G service from late 2025.
What is happening?
3G technology was first introduced in 2009 and has been a reliable technology but has been surpassed by customer demand for 4G and 5G services.
Mobile network providers in New Zealand and around the world are shutting down 3G networks to make way for faster and more power efficient 4G and 5G technology. This means customers who are still using 3G reliant devices, not just phones, will need to update device settings or upgrade to a newer device before the networks are switched off to retain connectivity both in New Zealand and when roaming overseas.
When is this happening?
2degrees are switching off 3G from late 2025.
Spark and One NZ are also switching off 3G with similar timelines to 2degrees.
International providers have already started to shut down their 3G networks.
Why is this happening?
Shutting down 3G allows mobile operators to enhance their 4G and 5G services, including redeploying spectrum.
2degrees are continuing to roll out 4G and 5G networks, and any areas with only 3G coverage today will have 4G coverage before the shutdown.
What does this mean for me?
Most newer devices will require no action - if you are not sure please check your device to see if it will keep working.
Some devices will require a change to settings to enable VoLTE (voice calling over 4G).
Some phones are not compatible for VoLTE and customers will need to upgrade to a new device. Check your device to make sure.
For the latest from 2degrees on their 3G shutdown, including a way to check if your phone will keep working after the 3G shut down please click here.
*VoLTE stands for Voice over Long Term Evolution (LTE) which is another name for 4G. VoLTE allows you to make high-definition (HD) calls from a mobile using a 4G network.