---
title: Authorisation PIN Code
description: Control access to specific call types
---

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# Authorisation PIN Code

## Control access to specific call types such as international calls with a PIN code

Authorisation PIN code requires users to enter a numeric PIN before an outbound call is connected.  Then enables account owners to control access and costs.

#### How Authorisation Pin Code Works

- User dials an outbound number
- The Platform checks whether the dialled number falls within a call class that requires authorisation
- If authorisation is required the platform intercepts the call before it reaches the carrier
- User hears the authorisation prompt asking them to enter their PIN

- User enters their PIN via the keypad
- Platform validates the PIN against the authorised list
- If the PIN is valid — call proceeds and connects to the destination
- If the PIN is invalid — user is prompted to try again or the call is rejected after 3 attempts

#### Portal Settings

**Enable Authorisation PIN code for outbound calls:** By default the feature is enabled for security. Tick to disable the authorisation PIN code feature.

**PIN code:** By default the platform will assign a PIN code. If this is required to be changed enter the new code. 

**Prompt for authorisation PIN code:** Select the authorisation class from the drop down menu. The platform default is expensive overseas destinations.

- **For all calls:** A PIN code is required to be entered for any call
- **For TOLL calls only (excludes local calls):** A PIN code is required to be entered for any non local New Zealand call
- **For NZ Mobile and overseas calls (outside New Zealand):** A PIN is required to be entered for any non New Zealand fixed call
- **For overseas calls only:** A PIN is required to be entered for any international calls
- **For Overseas calls only, but excluding Australia:** A PIN is required to be entered for international calls excluding Australia
- **For expensive overseas destinations:** A PIN is required to call destinations classified as expensive by the platform.

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