---
title: Call Return
description: Call Return Feature
---

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# Call Return

## Call return allows a user to automatically dial the last number that called them, whether or not the call was answered

#### How Call Return Works

- An inbound call arrives at the user's number
- The platform stores the caller's number in the call return buffer regardless of whether the call was answered
- Call ends or is missed
- User dials the \*69 feature code
- The platform retrieves the last inbound number from the call return buffer
- Outbound call is initiated to that number automatically
- Call proceeds as normal with the same CLI and routing rules as any other outbound call

#### Portal Settings

**Do you wish to disable the confirmation prompt when performing a Call Return?** When ticked, the call connects without confirmation when \*69 is dialled. Default is confirmation required.

Click Save to implement the setting.

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