Call Screening

Call screening can be used to reduce the time spent dealing with unwanted calls.

Call Screening Explained

How it works:

• When screening is active, callers are asked to say their name before the call connects to you.

Setting it up:

• You can choose which types of calls to screen in the 'Select your call screening preference' section.

When you receive a screened call:

• • You'll hear the caller's recorded name.
  • You'll then be asked if you want to accept the call or send it to voicemail.
    Remembering your choices:

If you turn on 'Remember screening choice for calling number':

• • The 2talk Cloud PBX will remember how you handled previous calls from each number.
  • Future calls from the same number will be automatically accepted or rejected based on your first decision."

How to enable Call Screening

1. Log into https://now.2talk.co.nz > select the number you want to use Call Screening with.
2. Select Cloud PBX > Inbound Calls > Call Screening Options
3. Select your Call Screening preference
4. Select the time schedule to be associated with call screening
5. Tick the box to Remember the screening choice for calling number
6. Click Save settings to update.