Customers can choose between a physical SIM or an eSIM with 2talk mobile.
What is an eSIM?
An eSIM is a built-in chip inside your smartphone. Unlike a physical SIM card which you insert into your phone, eSIM comes pre-installed with your device and lets you download one or more eSIM profiles. Each profile will have its own number and mobile plan.
How does an eSIM work?
To use an eSIM, you need to download a profile onto the chip built into your phone. If you want to get an eSIM you will need to request this via a support ticket. Once requested we will provide you with a QR code for scanning to install your eSIM.
Note: eSIM not available on all devices, please check before requesting.
Using an eSIM allows your phone to become Dual-SIM, which means that you can use two mobile plans simultaneously. You can store one plan on your eSIM and another plan on your physical SIM card but only one* of them can be active at a time.
*The iPhone 13 and newer models allow two different eSIM profiles to be active at the same time.