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Mobile

Mobile

2talk Mobile FAQs and How To's

SIM Swap - migration to 2degrees network

What do I need to do? By when?

Why is this happening?

What should I do before I swap my SIM

Can I keep my current voicemail set up?

Is there a new number for voicemails?

Will my mobile billing change?

My SIM hasn’t arrived yet, what do I do?

How Long will it take to Swap my SIM

How do I request my SIM Swap

I only have inactive SIMS, do I need to do anything

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Troubleshooting

I can make calls and texts, but my mobile data isn’t working, and/or I can’t send MMS, what do I do?

My new SIM card isn’t working, what do I do?

I’m not receiving texts from my bank and other services (short code or premium SMS messages eg. OTP from banks may be delayed)

Getting Started

Choosing the right physical SIM size

Putting your new SIM in your phone

Ordering 2talk Mobile

How do I activate my 2talk SIM

Moving your Mobile Number to 2talk

When will my SIM get Delivered

Mobile Handsets - Bring Your Own Device

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Mobile Plans and Services

Voicemail on your 2talk Mobile

What is 2talk Fast Data?

What is 2talk Slow Data?

Help I lost or damaged my SIM

Wifi Calling with 2talk mobile

Phones Compatible with VoLTE & WiFi Calling

VoLTE with 2talk mobile

Premium text services

2talk Mobile Call Diversions or Star Codes

How do I set up my Phone to Roam

Roaming with 2talk Mobile

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