Want to keep your number? You can move your existing mobile number to 2talk for free when you activate your SIM.
Moving your current mobile number is easy. Before you activate your SIM you'll need to collect a few details. You'll need them at hand when you request your number to be moved as part of activating your SIM. Once you have these details head t0 now.2talk.co.nz/mobile/sims and activate your SIM.
If your previous account was Pre Pay
Your Mobile Number - this is the number you want to move to 2talk
Your Current Provider Name - this is who currently provides your mobile service
The SIM serial number of the SIM Card associated with this account (usually printed on the front of the SIM)
Email address - this must be an address you have access to as we will use it to communicate with you about your number move (port).
If your previous account was On Account
Your Mobile Number - this is the number you want to move to 2talk
Your Current Provider Name - this is who currently provides your mobile service
Your Current Account Number - you can find your account number by reviewing an invoice from your previous mobile provider.
Email address - this must be an address you have access to as we will use it to communicate with you about your port
If you are unable to find your current provider serial or account number, we recommend contacting your current mobile provider.
Important Note:
When porting mobile numbers you may receive a text that reads as per below. If you receive this text and do not reply with a YES within the 2 hours window your port will be rejected. If you reply no in error or miss the 2 hour window please contact us for next steps.
ACTION REQUIRED: We have received a request to move your mobile [Numberxxx] to another provider. To proceed reply YES to this message within 2 hours. If you didn’t request the move then reply NO, or ignore this message and it will be cancelled. From NZ Telecommunications Forum (TCF)
This text message will go the SIM Card of the provider you’re about to leave. So you'll need make sure this SIM is still in your phone until you have responded.