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Putting your new SIM in your phone

Here’s how you can change the physical SIM card for most newer models of phone.

Before you start, it might pay to find a flat surface where you won’t be disturbed.

  1. Grab the SIM pin provided with your new SIM card.
  2. Poke the SIM pin into the hole on the side/top/bottom of your phone. Push firmly.
  3. The tray should then pop out. Carefully pull out your SIM tray.
  4. Switch the old SIM card with the new one and slide the tray back in until it clicks and is fully flush with the edge of your phone.

If you have an older model phone, the SIM card may be behind the battery.

If you want more details of how to do this, refer to your mobile phone user guide.