1. Mobile
  2. Mobile Plans and Services

Roaming with 2talk Mobile

Happy Travels! We hope you have a great trip. Read on to learn all the things you need to know about using your 2talk mobile overseas.

How to get roaming on your mobile

Roaming is disabled by default on 2talk mobile plans.

If this is the first time travelling with your 2talk mobile service you’ll need to log a support ticket and ask the team to enable roaming on your number. We recommend you do this before you travel.

You will also need to set up your device APN to access roaming data.

What happens when I arrive at my destination?

If you’re in a destination that provides roaming, you will receive a welcome text from our mobile carrier 2degrees when you turn on your phone in that destination.

The Welcome text will confirm what services are available in your destination and if it is a $8 destination or not.

How much does Roaming cost?

There are different roaming services and rates depending on where you’re travelling to:

  • $8 per day for over 100 Destinations

  • No Data Destinations

  • No Service Destinations

All roaming charges are in addition to your plan charges.  See below for a full list of charges by destination.  

When Do Roaming Charges Apply?

For $8 Destinations* you will be charged the $8 daily rate as soon as you do any of the following:

  • make a call (including to Voicemail)

  • receive a call (or don’t answer an incoming call that diverts to your Voicemail)

  • send a text; or

  • use mobile data (This includes any apps that may refresh or update automatically, even when you aren’t using them.)

Only your plan’s NZ minutes, texts and data allocations are included in Daily Roaming. This allows you to call or text any standard mobile or landline in NZ, Aussie, and the destination you’re in (as applicable). Add-ons and extra plan inclusions are not included in Daily Roaming and will incur additional charges when you use them in your overseas destination.

*In certain destinations, answering a call will not trigger the Daily Roaming rate. Instead, you’ll be charged $1.15 per minute. These destinations include:

  • Cook Islands

  • Western Samoa

  • Tonga

  • Vanuatu

  • Papua New Guinea

  • Nauru

  • Fiji

When you land back in New Zealand, we'll automatically detect that you're home, and your regular plan use will resume. You don’t need to do anything else.

For No Data destinations you will be charged on a pay as you go basis for calls at the applicable rate.

How to check your Roaming usage

You can manage your Roaming usage in the 2talk web portal.

Usage will vary depending on several factors, including device model, the device settings, network used and application settings.

You can avoid unwanted data charges by turning data off on your phone and connecting to WiFi to use the internet. You will only be able to connect to the internet and check emails if you use WiFi. Switch data back on when you return to New Zealand to ensure you get the best possible coverage.

If you have a compatible phone, you may also be able to use WiFi Calling

Roaming Charges

Prices include GST.

Call and texts to Premium and Satellite numbers are not included

Destination

Daily Roaming

Daily Fee

Receive Calls

Make Calls

Send SMS

Data

Afghanistan

No

N/A

$1.15

$3.35

$0.91

N/A

Albania

No

N/A

$1.15

$3.35

$0.91

N/A

Algeria

No

N/A

$1.15

$3.35

$0.91

N/A

Angola

No

N/A

$1.15

$3.35

$0.91

N/A

Anguilla1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Antigua & Barbuda1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Argentina

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Armenia

No

N/A

$1.15

$3.35

$0.91

N/A

Aruba

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Australia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Austria

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Azerbaijan

No

N/A

$1.15

$3.35

$0.91

N/A

Bahamas

No

N/A

$1.15

$3.35

$0.91

N/A

Bangladesh

No

N/A

$1.15

$3.35

$0.91

N/A

Barbados1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Belarus

No

N/A

$1.15

$3.35

$0.91

N/A

Belgium

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Belize

No

N/A

$1.15

$3.35

$0.91

N/A

Benin

No

N/A

$1.15

$3.35

$0.91

N/A

Bermuda

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Bhutan

No

N/A

$1.15

$3.35

$0.91

N/A

Bolivia

No

N/A

$1.15

$3.35

$0.91

N/A

Bosnia & Herzegovina

No

N/A

$1.15

$3.35

$0.91

N/A

Botswana

No

N/A

$1.15

$3.35

$0.91

N/A

Brazil

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

British Virgin Islands1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Brunei

No

N/A

$1.15

$3.35

$0.91

N/A

Bulgaria

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Burundi

No

N/A

$1.15

$3.35

$0.91

N/A

Cambodia

No

N/A

$1.15

$3.35

$0.91

N/A

Cameroon

No

N/A

$1.15

$3.35

$0.91

N/A

Canada

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cape Verde

No

N/A

$1.15

$3.35

$0.91

N/A

Cayman Islands1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Chile

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

China

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Colombia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Congo

No

N/A

$1.15

$3.35

$0.91

N/A

Cook Islands ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Costa Rica

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cote D'Ivoire (Ivory Coast)

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Croatia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cuba

No

N/A

$1.15

$3.35

$0.91

N/A

Cyprus1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Czech Republic

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Democratic Republic of the Congo

No

N/A

$1.15

$3.35

$0.91

N/A

Denmark

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Destination

Daily Roaming

Daily Roaming Cost

Receive Calls

Make Calls

Send SMS

Data

Djibouti

No

N/A

$1.15

$3.35

$0.91

N/A

Dominica1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Dominican Republic

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Ecuador

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Egypt

No

N/A

$1.15

$3.35

$0.91

N/A

El Salvador

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Equatorial Guinea

No

N/A

$1.15

$3.35

$0.91

N/A

Estonia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Faroe Islands

No

N/A

$1.15

$3.35

$0.91

N/A

Fiji ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Finland

No

N/A

$1.15

$3.35

$0.91

N/A

France

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

French Guiana

No

N/A

$1.15

$3.35

$0.91

N/A

French Polynesia

No

N/A

$1.15

$3.35

$0.91

N/A

Gabon

No

N/A

$1.15

$3.35

$0.91

N/A

Gambia

No

N/A

$1.15

$3.35

$0.91

N/A

Georgia

No

N/A

$1.15

$3.35

$0.91

N/A

Germany

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Ghana

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Gibraltar

No

N/A

$1.15

$3.35

$0.91

N/A

Greece

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Greenland

No

N/A

$1.15

$3.35

$0.91

N/A

Grenada1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guadeloupe

No

N/A

$1.15

$3.35

$0.91

N/A

Guam (Northern Mariana Islands)

No

N/A

$1.15

$3.35

$0.91

N/A

Guatemala

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guernsey2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guinea Bissau

No

N/A

$1.15

$3.35

$0.91

N/A

Guinea Conakry

No

N/A

$1.15

$3.35

$0.91

N/A

Guyana1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Haiti

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Honduras

No

N/A

$1.15

$3.35

$0.91

N/A

Hong Kong

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Hungary

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Iceland

No

N/A

$1.15

$3.35

$0.91

N/A

India

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Indonesia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Iraq

No

N/A

$1.15

$3.35

$0.91

N/A

Ireland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Isle of Man2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Israel

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Italy

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jamaica1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Japan

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jersey2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jordan

No

N/A

$1.15

$3.35

$0.91

N/A

Kazakhstan

No

N/A

$1.15

$3.35

$0.91

N/A

Kenya

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Kiribati

No

N/A

$1.15

$3.35

$0.91

N/A

Kosovo

No

N/A

$1.15

$3.35

$0.91

N/A

Kuwait

No

N/A

$1.15

$3.35

$0.91

N/A

Kyrgyzstan

No

N/A

$1.15

$3.35

$0.91

N/A

Laos

No

N/A

$1.15

$3.35

$0.91

N/A

Latvia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Lebanon

No

N/A

$1.15

$3.35

$0.91

N/A

Lesotho

No

N/A

$1.15

$3.35

$0.91

N/A

Liberia

No

N/A

$1.15

$3.35

$0.91

N/A

Liechtenstein

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Lithuania

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Luxembourg

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Macau

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Macedonia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Malaysia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Maldives

No

N/A

$1.15

$3.35

$0.91

N/A

Mali

No

N/A

$1.15

$3.35

$0.91

N/A

Malta

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Martinique

No

N/A

$1.15

$3.35

$0.91

N/A

Mauritius

No

N/A

$1.15

$3.35

$0.91

N/A

Mexico

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Moldova

No

N/A

$1.15

$3.35

$0.91

N/A

Mongolia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Montenegro

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Montserrat1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Morocco1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Mozambique

No

N/A

$1.15

$3.35

$0.91

N/A

Myanmar

No

N/A

$1.15

$3.35

$0.91

N/A

Namibia

No

N/A

$1.15

$3.35

$0.91

N/A

Nauru ^*

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Nepal

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Netherlands

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

New Caledonia

No

N/A

$1.15

$3.35

$0.91

N/A

Nicaragua

No

N/A

$1.15

$3.35

$0.91

N/A

Niger

No

N/A

$1.15

$3.35

$0.91

N/A

Nigeria

No

N/A

$1.15

$3.35

$0.91

N/A

Norway

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Oman

No

N/A

$1.15

$3.35

$0.91

N/A

Pakistan

No

N/A

$1.15

$3.35

$0.91

N/A

Palestine

No

N/A

$1.15

$3.35

$0.91

N/A

Panama

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Papua New Guinea^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Paraguay

No

N/A

$1.15

$3.35

$0.91

N/A

Peru

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Philippines

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Poland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Portugal

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Puerto Rico

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Qatar

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Romania

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Rwanda

No

N/A

$1.15

$3.35

$0.91

N/A

Saint Kitts and Nevis1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Saint Lucia1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Saint Vincent and the Grenadines1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Samoa ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

San Marino

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Sao Tome and Principe

No

N/A

$1.15

$3.35

$0.91

N/A

Saudi Arabia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Serbia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Seychelles

No

N/A

$1.15

$3.35

$0.91

N/A

Sierra Leone

No

N/A

$1.15

$3.35

$0.91

N/A

Singapore

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Slovakia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Slovenia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Solomon Islands

No

N/A

$1.15

$3.35

$0.91

N/A

South Africa

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

South Korea

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

South Sudan

No

N/A

$1.15

$3.35

$0.91

N/A

Spain

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Sri Lanka

No

N/A

$1.15

$3.35

$0.91

N/A

Sudan

No

N/A

$1.15

$3.35

$0.91

N/A

Suriname

No

N/A

$1.15

$3.35

$0.91

N/A

Sweden

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Switzerland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Taiwan

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Tajikistan

No

N/A

$1.15

$3.35

$0.91

N/A

Tanzania

No

N/A

$1.15

$3.35

$0.91

N/A

Thailand

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Timor Leste

No

N/A

$1.15

$3.35

$0.91

N/A

Tonga ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Trinidad & Tobago

No

N/A

$1.15

$3.35

$0.91

N/A

Turkey

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Turks & Caicos1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uganda

No

N/A

$1.15

$3.35

$0.91

N/A

United Arab Emirates

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

United Kingdom

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

United States3

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uruguay

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uzbekistan

No

N/A

$1.15

$3.35

$0.91

N/A

Vanuatu ^

Yes

$8

$1.15

Plan Rate

Plan Rate

Plan Data

Vatican

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Vietnam

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Yemen

No

N/A

$1.15

$3.35

$0.91

N/A

Zambia

No

N/A

$1.15

$3.35

$0.91

N/A

Zimbabwe

No

N/A

$1.15

$3.35

$0.91

N/A

1 Max speeds limited to 300kbps

2 Covered by UK

^ When roaming in Fiji, Cook Islands, Western Samoa, Vanuatu, Tonga and Papua New Guinea it costs $1.15 per minute to receive calls on your device. Calls rounded up to next whole minute. In most cases it's best for you to call your family and friends.

* Covered by Digicel Fiji

No Service Destinations

Destinations that are not listed above are not eligible for roaming services with 2talk. You will not be able to use calling, text or mobile data functionality on your phone through your 2talk plan.

In Flight and Cruise Ship Roaming

For eligible flights and cruise ships the following rates apply. Check with your cruise liner or airline for availability.

Rates include GST and exclude calling and texting premium rate and satellite phone numbers.

Making Calls: $5.05 per minute

Receiving Calls: $1.15 per minutes

Sending Texts: $0.91 per text

Data: Not available