What is Lyra?

Lyra is the latest version of the 2talk voice platform. It replaces 2talk Plus.

Lyra is the platform that will be supported and developed going forward by the 2talk Team.
All new voice features, including AI Voice solutions, will be delivered on Lyra.

As we are deprecating 2talk Plus all 2talk voice users will need to migrate to Lyra.

Initially we re offering Lyra in Beta to a subset of customers.

Availability - Simple Registrations

You are eligible to switch to Lyra Beta if:

You have a 2talk retail account.
Your service uses registration as the connectivity method.

Availability - Peering and Register Trunks

You are eligible to switch to Lyra Beta if;

You have a 2talk retail account
You are connecting via a SIP Peering Trunk or SIP Registration Trunk

Important Device Requirement

All end-user devices (phones or PBX systems) must be updated to point to the new SIP proxy: lyra.2talk.co.nz.

SIP peering setups may require changes to firewall/NAT/port forwarding on the router to allow new IP addresses for SIP and Media. If firewalls are in place, allow:

SIP Signalling From

IP: 27.111.14.99

UDP and TCP ports: 5060,5061
RTP/Media Range From

IP: 27.111.14.0/24

UDP ports: 20000–50000

New Features

Lyra introduces several enhancements.

Multisite BLF

Fully supported.
Allows line state monitoring across multiple locations.
Lines must be in the same group and on the same account.

Secure Media (SRTP)

Encrypted media between the device and 2talk.
TLS transport is recommended.

Expanded SLA Capacity

Up to 10 SLA numbers, up from 6.

New Voice Connections Module

This includes additional failover and new load balancing options for accounts using SIP peering, improved account and group based registered trunking.

SIP Peering

Up to 3 IPs supported for failover, up from 2
Introduction of Load Balancing Algorithm with support for Sequential or Round Robin load balancing